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Because life does not stop

You have to love the ones that are around you.

There really is no other choice.

Even when the heart knows a vital component is missing.

movie

Why is their a new movie about Money Ball by Billy Bean? Did the Oakland A's win any championships? None that I can recall. I guess I need to read the book. Any time you have Brad Pitt playing you in a movie you must have done something right. I rather see a movie about Fantasy baseball. Read the book Fantasy Land by Sam Walker. It is a must read for the Fantasy Fan! http://www.fantasylandthebook.com/

ramble etc etc...

I am rooting for the Cav's to win the title against the Evil Empire Miami Heat. Wait I meant the Mav's. Who really cares both fan base is rooting against Lebron and Company. I am not a huge basketball fan, but even I was impressed with Mav's big come back.

So we have this garage sale today. About 10 families on the block participated. I am looking at the stuff being sold and thinking they have much better junk then I do. I am ashamed of the presentation that I have put together on my drive way. Then I started thinking do I have better junk still in the house to sell? Should I get better junk from somewhere and place it outside...

If one more Ice Cream truck comes by the house I am going to shoot out tire. Every time they come by the kids go nuts. Life in the burbs... Go Figure.

Mike

Sports Ramblings

Another long delay in updating the blog. Oh well life happens. So here is my sports rant.

Flyers please stick with one goalie. I don't care who you pick just stay with him. This has become a three headed monster and not helping anyone. I pick Brian Boucher.

The Phillies are a good team. Yes they can't hit. Once Dominic Brown comes back and Ibanez will start to hit again. If you don't get production from the corner outfielders you will not score enough runs. Maybe they will pick up a Ludwick down the road?

Doug Collins coach of the year. End of story.

NFL Draft - I don't care. If the Eagles are not allowed to trade Kevin Kolb before or during the draft then I am not interested. And for the record I don't care who is right the players or the owners. But for the record players can you not pull up to the facilities to work out in brand new Bentley? Maybe borrow a friends beat up car for the time being? If you want my 135K 2002 Ford Taurus is available in a trade.

Mike

Mike

Idol tonight

I think American Idol has great talent this year. It is far better then the 2010 cast. I like the commentary from JLO. She seems to feel more comfortable as a judge and is starting to hit her stride. You know you are in trouble when she starts out with you look beautiful tonight. Paula would do the same thing. Then comes the criticism. Nothing to harsh and she has been correct so far. I am not sure about Steven Tyler's role besides comic relief. Doesn't seem to be adding much of anything. I get the feeling he doesn't want to be there. I think it's one year for him and done. Maybe I am wrong. I would love to see him do some vintage Arrow Smith songs. I hope he does before the season ends. The season is going to come down to Jacob, Casey, Pia, and Lauren. They seem to be the most popular.

obvious statement

C Sheen should get his own reality show. I am sure it is in the works already. Many people would be glued to the TV. Or just do what he did already and continue broadcasting live on U-Stream. Then sell AD space for top dollar. In a perfect world he would hit rock bottom and lose everything. What will happen is he will get resigned by another network and have a another show with a huge come back. Then appear on Oprah before her season ends and explain his actions.

- Mike

apps

You know when mobile technology is influencing my brain when every time I think of an idea my first thought is an app should be built for that. I should be able to purchase a lottery ticket through an app. Then send me the ticket in an email attachment. Maybe one is done already?

Simple steps for Customer Service

I wonder why other companies don't take a page out of the Zappos play book of giving Customer Service. It is amazing to me that so many so called cutting edge organizations are behind the times when it comes to Customer Service and Social Media. These items below should be mandatory for every Customer Support organization.

1. Create a Support Twitter account. Update at the beginning of every shift with the person who is monitoring the account. For example Hi this Mike I look forward to speaking with you all today.

2. Create a Facebook page with a like button. It is simple HTML that can be added to any existing page. When someone likes your page it goes viral. Then more people will like it. Use the discussion board on the FB page. Open it up to conversation. Get ideas from your customers and respond to them.

3. Monitor Twitter, blogs, and the internet on what is being said about your company. If you can't invest in these tools then at minimum create a google alert or use Tweet Deck. If you can then invest in any numerous amount of tools that will crawl the internet and integrate into your CRM. Sales Force has a few open API's that will integrate.

This is just a few ideas off the top of my cerebral. What more do you have?

Michael

I am Phillies fan so I don't care. But for my Yankee friends upset Andy Pettitte retired don't worry. The Yanks will offer him money to return after the All Star game. They will will be 5 1/2 games out of first place and making a push. This will happen for the next two years before he hangs it up for good.

Snow

More snow is coming. The white stuff! As kids it was great. As an adult I have had enough. I would like to go away. If I had the money it would be Atlantis. I can poker, they have a kids camp, and my wife will shop and relax. Maybe one day soon.

All my life's a circle, sunrise and sundown
Moon rolls through the night-time till the daybreak comes around
All my life's a circle I can't tell you why
Seasons spinning round again, the years keep rolling by

Seems like I've been here before, and I well remember when
I've got a funny feeling that we'll all be together again
No straight lines make up my life, all my roads are bends
There's no clear-cut beginning and so far no dead ends

I've found you a thousand times, I know you've done the same
Then we lose each other, it's like a children's game
If I find you here again the thought comes through my mind
Life is like a circle, let's go round one more time